Our Journey

Our Journey


Instalcom Limited began trading “30 Years Ago” from the private residence of the previous owners in North London. The business was initially established as a specialist sub-contractor providing the services of a small but dedicated team of telecommunications engineers with the ability to complete copper cable jointing, routing, testing, and termination operations. Initial works were secured operating as a tier two contractor providing a service directly for British Telecom, with teams completing copper cable street cabinet renewals. Due to the quality of service offering provided the team quickly expanded to 12 Engineers with an operating turnover of £1m.

With the advent of cable TV in the early 90’s the business was perfectly poised to capitalise on this new market investment opportunity. Following approaches from several new potential clients with secured funding the Instalcom business quickly diversified into this area of focus which would provide the optimum platform for rapid expansion in a new direction. New premises were leased on an industrial estate in Brimsdown which provided space for the increase in office staff and planners; contracts were secured with Cable London, Bell Cable Media and Cable and Wireless.

As the company grew incrementally sales increased to £7.5m in the first 5 years trading. Seeking expansion the business recognised a turnkey service offering was the way forward and developed a civil engineering capability. Now positioned to provide turnkey civils and fibre operations Instalcom were awarded contracts in North and East London and as the 90’s drew to a close the company turnover had increased to £19m.

At the same time that Instalcom was expanding O’Connor Utilities had quickly become established as a respected service provider operating predominantly in the North East. Founders Tim and Tom O’Connor acquired Instalcom in March 2002 as part of a planned growth strategy to become a national service provider. With increased investment and the capability to provide a national service the company quickly developed and expanded into adjacent markets.

Today, Instalcom operates as part of the OCU Group and collectively the “Team” is over 1,500 people who operate nationally providing a turnover of circa £150m and upper quartile industry health safety quality, and environmental performance. Instalcom currently have a work force of 300 operatives supported by its Borehamwood Head Office and management and back office structure of 110, and our turnover has increased year on year and will exceed £60 million in 2020.

Instalcom offers a design, planning, project management, installation and commissioning service that is competitive with costs and introduces options with commercial benefits from previous project experience gained across the Power, Water, Telecoms, Rail, Directional Drilling and Multi-Utility sectors. The company proudly owns a modern transport and plant fleet which is fully equipped to perform all the relevant tasks on any project. We are always willing to embrace new technology and methods to ensure our prominent place and profile in the competitive Utility market place.

The business ethos is to deliver best value for money options with right first time procedures carried out by project teams chosen for their relative experience for the scheme, and we have a clear strategy around our continued growth with the firm intent of becoming the UK’s leading service provider over next 30 years.